Engagi Safaris is a Ugandan based tour company with over 10 years’ experience and first-hand
knowledge in operating safaris in Uganda, Rwanda and beyond.
The company has grown from humbling beginnings when Basiima Robert founded the company in
2010 after working as a freelance guide and driver for over 5 years with multiple companies.
From his experience as a guide, he saw what was lacking in other companies and decided to start up
Engagi Safaris using his first-hand knowledge and experience of the country.
Engagi safaris now offer tailormade itineraries according to your interest, time and budget.
We have carefully selected our guides and drivers who have a wealth of knowledge and experience
to make sure that you have a once in a lifetime experience.
In 2016 Basiima Robert opened a guest lodge on the shores of Lake Bunyonyi in south west Uganda, called Lake Bunyonyi Rock Resort. This eco-friendly lodge offers a comfortable, affordable and friendly place to stay on your Ugandan safari to south western Uganda. Whether you travel for gorilla trekking in Bwindi forest or Mgahinga National Park, golden monkey trekking, Batwa community visits or just a quiet place to relax and take in the beauty of Uganda, this lodge is the perfect option. Our professional staff (chefs, waiters, waitresses, housekeepers) ensure smooth service delivery
Basiima Robert- Company founder and Director.
Tengyera Jesca- Director and wife of Robert. Joseph Jo Twesigye- Website editor.
Jessica Lorena- Tour consultant.
Besigye Brian- Driver guide.
Twinamasiko Gard- Driver guide.
Robert Adaruku- Driver guide. Specialises in bird watching.
Jonan Aruho- Driver guide.
Baluku Rabson- Trainee driver guide.
Muhinda Kenneth- Driver guide. Specialises in bird watching.
Contract
When a traveler books a trip, he/she makes a contract with Engagi Safaris agreeing to all terms and conditions. For any other rising issues, the Uganda law and exclusive jurisdiction of the Ugandan court does apply. However, we do our best to ensure that such cases don’t occur.
How to book
To book a flying safari in Uganda or any other willdife tour in Africa, you will be required to fill the booking form or e-mail that we shall send to you. Payments details will also be sent to you to help you effect payment. You can do payment by credit card and this can be done through our authorization form sent to you by our reservation department. The booking should be valid from the date we confirm in writing and we have a right to decline any reservation at their discretion.
Payment
A confirmed booking may require you to make a deposit of 30 percent of total safari charge to cover the safari activities such as gorilla trekking/permits, chimpanzee permits and many others. The balance of all monies due including any additional charges must be paid to our account at least 10 to 15 days before actual trip whether by credit card or cash. We do provide and help book for you accommodation regardless of your class. The accommodation facilities range from luxury to budget.
Cancellation policy
Usually, it is on rare occasion that we cancel bookings made by our clients. But we do reserve a right to do so. Any confirmation less than 60 days shall not be cancelled unless unexpected circumstances occur and they are beyond our control. However, for cases of failure to complete payments, we have other options that still suit within the same standard to that you had booked.
Cancelation policy usually takes this form-60-100 days-10%, 59-32 days-25%, 31 to 8 days-50% off safari cost and 7-3 days 75% off safari cost while 48 hours or less before arrival, 100%.
For cases of complaints, we shall pay keen attention to any sort of complaints directly or indirectly from our tour representative or service supplier. We are readily available to respond to any kind of complaint or dissatisfaction. However, it is also regrettable that we can’t bear liability or compensate where the performance or proper performance of our obligations is hampered or affected by any circumstances that we or our supplier of the services in question couldn’t.
You will need a valid license if you plan to hit a road trip. This should also be accompanied by an international driver’s permit.
Our Vision
- Engagi Safaris aspires to be Africa’s largest and most popular independent tours and travel company offering affordable and life changing African safaris with unparalleled value
Mission
Offering exceptional safari packages to meet and satisfy our clients needs and expectations- Improving the standards of living for local people through creation of employment opportunities
- Supporting the conservation of wildlife life for sustainable tourism
